Who handles complaints of bias-based profiling?

• A. Employee's Immediate Supervisor
• B. Major
• C. HR Director
• D. Internal Affairs

Answer: (A)

The key idea is who receives and starts the process for bias-based profiling complaints. The immediate supervisor is the first point of contact for a complaint, because they are closest to the officer and the incident, making it possible to log the report, gather basic facts, and ensure it’s properly routed for any further review. This initial intake is essential for timely action and accurate documentation, while still allowing escalation to Internal Affairs or the appropriate professional standards unit if a formal investigation is needed. A Major is a rank rather than a formal intake point; the HR Director handles general personnel matters and policy, not the frontline handling of profiling complaints; Internal Affairs handles investigations, not the initial receipt of every complaint.