Which statement is true about bias-based profiling complaints?

• A. They are handled by the Employee's Immediate Supervisor
• B. They are handled by the Major
• C. They are handled by Internal Affairs
• D. They are handled by Public Affairs

Answer: (A)

Bias-based profiling complaints are addressed at the first-line supervisory level. The immediate supervisor is in the best position to receive the report, document it properly, and conduct or direct a preliminary fact-finding effort within the normal chain of command. This allows for a timely, local response and ensures the employee’s actions are reviewed in the proper context. The supervisor can determine whether the issue requires corrective action, training, or a formal escalation. Public Affairs handles communications, not internal complaints; a Major is a higher command level than the initial intake point, and Internal Affairs typically gets involved if the matter rises to a formal investigation or if policy violations are found, but initial handling starts with the employee’s supervisor.