When an employee medical treatment is needed, who must the supervisor contact by phone?

• A. Risk Management
• B. Department of Detention Services Medical Advisor
• C. Human Resources
• D. Employee Health

Answer: (A)

The main idea here is that coordinating work-related medical treatment starts with Risk Management. When an employee needs medical care due to work, Risk Management acts as the central point to authorize treatment, determine that the injury is covered under workers’ compensation, and guide the proper medical pathway. A quick phone contact lets them triage the situation, direct the employee to an approved provider, and initiate the required documentation and claims process so care is prompt and billing is accurate. Other roles exist for specialized medical advice or routine occupational health, but they aren’t the primary channel for initiating treatment and the associated workers’ compensation steps.