What action should the communications center perform on robbery or holdup alarms?

• A. Notify supervisor
• B. A call back
• C. Dispatch immediate units
• D. No action

Answer: (D)

The action plan is determined by established alarm management procedures. For robbery or holdup alarms, the system or on‑duty protocol is set up to handle the response automatically or via the supervisor, so the communications center should not manually initiate dispatch or callbacks. The role is to log the event and route it through the proper channels, allowing the automated workflow or the supervisor to initiate units as required. Taking additional actions like notifying a supervisor, calling back the caller, or dispatching units directly could duplicate or delay the official response, which is why no action is the appropriate choice in this context.