Harassment complaints: the memo shall be delivered directly to which official without going through the chain of command?

• A. Major
• B. Captain
• C. Sergeant
• D. Chief

Answer: (A)

The key idea is that harassment complaints should be directed to a high-level official who can handle the matter independently and promptly, bypassing the usual frontline supervisors. Delivering the memo to the Major achieves this by putting the report in the hands of someone with the authority to initiate an internal review without being influenced by lower-level staff. The Major sits above the typical chain of command in day-to-day operations and often oversees internal investigations or professional standards, making them the appropriate point of contact for ensuring a fair, confidential process.

Choosing a Captain or a Sergeant would still involve the chain of command and could introduce potential delays or perceived conflicts. A Chief is powerful and could be appropriate in some contexts, but the policy in this scenario designates the Major as the direct recipient for this purpose, balancing independence with proper oversight.